srp77's Privacy Policy

srp77 ("we", "our") places the highest importance on the privacy of Bangladeshi users. This Privacy Policy ("Policy") explains what personal information we collect when you use the srp77 website (https://srp77.lat) and its related services ("Platform"), how we store it, and the purposes for which we use it.

This Policy applies to all users of srp77's services. By creating an account on the Platform or beginning to use the services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the Platform.

2.1 Information You Provide Directly

When you register on the srp77 Platform or use its services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password
• Payment-related information (bKash, Nagad, Rocket, or bank account details)
• Documents required for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

Some information is collected automatically while you use the Platform:

• IP address and device identifier
• Browser type, operating system, and language settings
• Time spent on the Platform and information about pages visited
• Login and logout times (Bangladesh Standard Time, BST, UTC+6)
• Game session history and betting activity
• Data collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

During deposit and withdrawal processes, we store the necessary financial transaction details. This includes the transaction amount, method (bKash, Nagad, Rocket, or bank transfer), date, and transaction reference number. Full payment card or account details are not stored directly on our servers — they are held in encrypted form with the payment provider.

For Service Operation

srp77 primarily uses your information to provide and operate its services. This includes:

• Creating, verifying accounts, and ensuring secure login
• Processing and verifying financial transactions
• Issuing bonuses and rewards
• Providing 24/7 customer support
• Resolving technical issues on the Platform

For Security and Compliance

We use information to ensure the security of you and the Platform:

• Operating anti-fraud and anti-money laundering measures
• Age verification — ensuring access only for users aged 21 and above
• Detecting and addressing cybersecurity threats
• Monitoring suspicious account activity
• Complying with applicable laws and regulations

For Service Improvement

We use anonymous analytics data to improve the quality of the Platform and the user experience. This information helps us understand which games or sections are most popular, assess site performance, and plan new features. Personally identifiable information is not stored separately for this purpose.

For Communication

srp77 uses your contact information to keep you informed about your account, transactions, and important Platform changes. This includes security alerts, transaction confirmations, and updates to this Policy. You may opt out of promotional communications at any time.

Sharing Information with Third Parties

srp77 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

• Payment providers: To complete financial transactions (bKash, Nagad, Rocket, and bank transfer services)
• Technology partners: Service providers supplying technology essential for operating the Platform
• Security specialists: Fraud detection and prevention services
• Legal authorities: In response to valid legal directives, court orders, or government investigations

When sharing information with any third party, we ensure they maintain privacy and protection standards equivalent to our own.

What Is Never Shared

• Your personal information with advertising networks or marketing agencies
• With any other gaming or betting organization
• Your complete payment identity details
• With any entity in exchange for any form of financial compensation

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. srp77 uses cookies for the following purposes:

• Essential cookies: Keeping login sessions active and ensuring the basic functioning of the Platform
• Functional cookies: Remembering your preferences and settings
• Analytics cookies: Understanding Platform usage patterns and for improvement
• Security cookies: Detecting fraudulent activity

Cookie Controls

You can control or delete cookies at any time from your browser settings. Please note that disabling essential cookies may disrupt some core Platform functions and you may not be able to log in.

Encryption and Technical Safeguards

srp77 applies industry-standard security measures to keep your information safe. Our Platform uses SSL (Secure Sockets Layer) encryption, which secures all data transferred between your browser and our servers. Passwords are stored in encrypted form — no staff member is able to read your password.

How Long Information Is Stored

We store your information for as long as your account is active and for as long as required to meet legal obligations. Specifically:

• Account information: A minimum of 5 years after account closure (for financial and regulatory compliance)
• Transaction records: For the period specified under applicable law
• Customer support chat logs: 2 years after the relevant matter is resolved
• Analytics data: In anonymous form, with no specific expiry period

Rights You Hold

As a user of srp77, you have the following rights:

• Right to access: You can find out what information we hold about you
• Right to rectification: You can update incorrect or outdated information
• Right to erasure: In certain circumstances, you can request that your information be deleted
• Right to object to processing: You can object to your information being used for specific purposes
• Right to data portability: You can request your information in a portable format
• Right to withdraw consent: You can withdraw previously given consent to data processing at any time

Note that in some cases these rights may be limited due to legal obligations or legitimate interests. To exercise your rights, contact us through the details provided below.

Account Closure and Data Deletion

You may close your srp77 account at any time. Upon a closure request, we will remove your name from our marketing lists and delete your information from active databases. However, certain records required for financial and legal reasons will be retained for the specified period.

Strictly Prohibited for Those Under 21

srp77 is for individuals aged 21 and above only. We do not knowingly collect or process the personal information of anyone under 21. We conduct an age verification process at the time of account creation.

If we discover that someone under 21 is using our Platform, we will immediately suspend that account and securely delete all associated information. Parents or guardians who suspect this may contact us at [email protected].

Responsibility for External Services

Our Platform integrates third-party services such as payment gateways and game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft). These services have their own privacy policies, and srp77 is not responsible for their data collection and processing practices.

We recommend that you read the privacy policies of these services before using them.

You Will Be Notified of Updates

srp77 reserves the right to change this Privacy Policy from time to time. For any significant changes, we will publish a clear notice on the Platform and, where applicable, notify you at your registered email address. The updated Policy will take effect from the date it is published.

If you continue using the Platform after a Policy change, you will be considered to have agreed to the updated Policy. We therefore recommend visiting this page periodically.